Cancellation & Refund Policy - BSV Jewellers

At BSV Jewellers, we strive to provide a clear and transparent cancellation and refund process for all jewellery purchases.

1. Order Cancellation

• Orders can be cancelled before processing or dispatch.
• Cancellation requests can be made through the app, website, or customer support.
• Once dispatched, cancellation is not possible.
• Refunds for cancelled orders will be processed within 5–7 working days.

2. Return Policy

• We have a No Return policy for all jewellery and online purchases.
• Please review product details carefully before placing an order.

3. Failed Transactions or Technical Errors

If a payment is debited but not reflected successfully, the issue will be resolved within 5–7 working days after confirmation from the payment gateway or bank.

4. Contact Information

BSV Jewellers
Email: sales@bsvjewellers.com
Phone: 9791404069
Address: No 21, Bazaar Street, Thammampatti (PO), Gangavalli (TK), Salem (DT) - 636113