At BSV Jewellers, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and online jewellery purchase services.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, mobile number, email address, billing/shipping address, payment details.
• Account Information: Login credentials, MPIN, transaction history.
• Device & Usage Data: IP address, browser type, device information, and app usage patterns to improve your experience.
• Communication Data: Feedback, queries, customer support interactions.

2. How We Use Your Information

• Process online jewellery orders efficiently.
• Provide personalized offers, updates, and promotions.
• Improve customer support and user experience.
• Ensure platform security and fraud prevention.

3. Sharing of Information

We respect your privacy and do not sell your information to third parties. We may share information with:

• Trusted payment processors to complete transactions.
• Authorized logistics partners for delivery purposes.
• Regulatory authorities, as required by law.

4. Legal Compliance

• Information Technology Act, 2000 and IT Rules, 2021
• Consumer Protection (E-Commerce) Rules, 2020
• BIS standards for jewellery purity

5. Security of Information

We implement advanced security measures, including encryption, secure servers, and authentication protocols, to protect your personal and financial data.

6. Your Rights

You may:

• Access, update, or correct your personal information.
• Request deletion of your data, subject to regulatory requirements.
• Opt-out of promotional communications.

To exercise any of these rights, contact us at sales@bsvjewellers.com.

7. Cookies & Tracking

We may use cookies and similar technologies to enhance your browsing and app experience, track usage patterns, and offer personalized content.

8. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date.

11. Contact Us

BSV Jewellers
Email: sales@bsvjewellers.com
Phone: 9791404069
Address: No 21, Bazaar Street, Thammampatti (PO), Gangavalli (TK), Salem (DT) - 636113.